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email fails with connection refused error

I can make email work if I use gmail without a problem. I can use my email provider on my local machine with no problem. When I attempt to use my email provider on the pythonanywhere site I get an error.

Request Method: POST Request URL: https://superpowers.pythonanywhere.com/admin/counsel/client/add/ Django Version: 3.0.5 Exception Type: ConnectionRefusedError Exception Value:
[Errno 111] Connection refused Exception Location: /usr/lib/python3.8/socket.py in create_connection, line 796 Python Executable: /usr/local/bin/uwsgi Python Version: 3.8.0

I don't know if there is another setting that is required to enable this to work. Has anybody had this problem. I couldn't find it when I searched.

Thanks.

Hi -- it's because you're on a free account which has limited internet access. We have a help page on that: https://help.pythonanywhere.com/pages/SMTPForFreeUsers/.