Forums

How to cancel my paid plan ? Because I only need to use it for one month, and I didn't see any button to cancel it.

If you go to the Account page when you're logged in, you should see a red button "Downgrade to a free account' below the first section.

Jim

Be aware that the downgrade takes effect immediately, so your best bet is to put a reminder in your calendar just before your month expires to downgrade then...

This is cheating users. Make the possibility of monthly payment without autopay.

I see that you are a paying user. Would you like us to downgrade you right before we charge you for your next month? Unfortunately for normal users who have a recurring subscription we expect them to use autopay. Alternatively, if you don't want to autopay we also take single one-off payments for one year or more, but we don't offer this for shorter time periods.

Hi, I want to cancel my payment just because I should paid the first month for my client and he will continue paying. should I cancel my payment or just change payment card to my client's card , Thank you

You can just change the payment card from your Account page.