Forums

Hi there,

everything on my domain seems to run fine but suddenly in my web tab from pythonanywhere it says that there is a problem with the domain name config and to check out the DNS setup. Weirdly under my normal CNAME is also shows me now another box saying:

Your domain's current CNAME is webapp....pythonanywhere.com\032. Check this help page for more information about how to set it up correctly.

So I tried to add the additional "\032" in my DNS settings from my domain provider, which somehow didn't work. Now I'm asking myself why did the cname change and why the domain is still working even with the old cname?

Not sure if it's mentionable but I did add a SSL certificate to the server today. Cheers

Edit: Talked to my domain provider and they said I can't add a cname with a subfolder. :/

Hi,

That message is saying that the CNAME that you setup is webapp....pythonanywhere.com\032., which is incorrect. It is giving that warning because we are seeing that when asked for the CNAME, your domain provider is responding with the \032 value instead of webapp....pythonanywhere.com.

So definitely don't add the \032 there (or take it back out if you added it).

Did you add a SSL cert on PythonAnywhere and notify the staff to apply it for you?

Hey,

I did add the cert on PythonAnywhere and notified the staff. The installation of that was successful. In my domain dns server I still have the original webapp as cname and can't find the \032 addon anywhere visible. So I'm not sure where the error gets caused.

Edit: I did change the "name servers" from my domain from a standard to a 'premium'. Can this interfere? Is it best just to change it back? Or do I need to update something in the bash console or something?

With the changes of whatever i can't reach my homepage anymore. So it's definitely causing errors with the \032 :/

I also used the: https://www.whatsmydns.net . The endresult tho didn't show any \032 . But that might not mean anything I suppose.

hi there- I see that your website seems to be back up again?

For comparison, when I ran a

dig www.your-website.com

Yesterday, the results showed up with a \032.

When I just ran it now, it showed up without. I'm guessing the DNS changes just took awhile to propagate (it could take say 1hr) and you may have been seeing some inconsistent results in the meantime? (ie. some places showing the updated result, and some not)