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I just upgraded to a Hacker Plan and I created a database. I can't connect to it via SSH using the MySQL Workbench. I keep getting Authentication Failed, access denied errors.

Here is the info I entered:

SSH Hostname: ssh.pythonanywhere.com:22 SSH Username: callsberry MySQL Hostname: callsberry.mysql.pythonanywhere-services.com MySQL Server Port: 3306 Username: callsberry default Schema: callsberry$default

I've been copying and pasting the password from the same text file i used to update it on my database account page to make sure it was entered correct.

Can someone help me?

The info you provided looks correct to me. Are you sure you are using the passwords in the right place? One should be the password you use to log into PythonAnywhere, and one should be your database password.

After reading your post I realized that it prompts you for 2 passwords, the site password and then the database password. I was entering the database password first. Now I'm able to connect. I misread that part of the documentation. Thank you!

Glad to hear you got that working!