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I deleted the 30GB folder itself because I thought it was backed up. (/home/crescom/labelling_pythonanywhere/statics/*)

Is there any way to recover the folder or roll back the server to the previous day?

We do keep backups, but they're designed for disaster recovery purposes rather than for point-in-time restores of accidentally deleted files, so it may take up to 24 hours to recover a particular directory. The best way to move forward would be if you send us an email at support@pythonanywhere.com saying what the path is, and when you deleted it, and we can take it from there.