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Hi team, I have searching the internet/forum about it but couldn't find an answer.

How does billing happen for paid accounts?

1. Is the user charged at the start of the month or the end of the month?
2. What happens when the user changes the plan in the middle of the month?
3. What happens if the user downgrades to a free account from a paid account?

It would be great if you could help me understand these. Thanks!

Is the user charged at the start of the month or the end of the month?

We charge your card at the start of the month -- so, if you upgrade on (say) 24 August, you'll be charged on that day (or potentially the next day, if you're using PayPal).

What happens when the user changes the plan in the middle of the month?

The new price applies from the beginning of the next month, but the new features are applied immediately. So if you upgrade, you get the new features for free for the remainder of the month, but if you downgrade, you lose features for the rest of the month.

What happens if the user downgrades to a free account from a paid account?

Billing is immediately cancelled, and the account features go back to free ones immediately too.