Forums

Payments from India

I tried to upgrade my account using an Indian debit card, but it shows this: "Unfortunately your card provider has let us know that the payment was unsuccessful. The error they sent us was this: Your card was declined. ". I want to know whether Indian debit cards are accepted as a payment method or not. Please help me out on how to solve this issue as I don't use a credit card.

That's probably related to the recent RBI regulations -- the working solution for our Indian users is to switch to annual payments which are not regarded as recurring ones. If you want to switch to annual subscription, please let us know your billing name and address, and the plan/features you want to upgrade to via email to support@pythonanywhere.com and we'll provide you with further details.

Ok. Thanks for clarifying.

No problem, let us know if you want to go that way.