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Error logs blank

Hi,

My error logs have been blank for one of my sites since about 2am this morning (a time when I was not working on the site). When 500 errors are generated the log remains blank, making debugging very difficult. Is there any support?

Beloved premium user cdarcy | 2 posts | April 27, 2022, 11:47 p.m. | permalink

Experience similar behaviour. Err500 but nothing in logs. Is there any global issue?

Beloved premium user sadel | 5 posts | April 28, 2022, 6:21 a.m. | permalink

We had issues with the log server yesterday around 5pm-7.30pm UTC. If that matches the blanks in your logs, that's it -- afterwards the logs should be working correctly.

Staff pafk | 2973 posts | PythonAnywhere staff | April 28, 2022, 9:10 a.m. | permalink

Sorry about that. We had an issue with web app error logging that we have now fixed.

Staff glenn | 9498 posts | PythonAnywhere staff | April 28, 2022, 11:53 a.m. | permalink