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Connection to DB via MySql Workbench fails

Hi Team, I'm not the techie that you folks are, and can't figure out why following the instructions doesn't work for me. I have updated my db password after it failed, just to be sure, but it still fails to log me in.Access denied doesn't sound like a tunneling issue: (I have a screen shot for you, but I don't see how to add it here...)

Thanks

Perhaps you could email us at support@pythonanywhere.com with the screenshot?