Forums

OSError: [Errno 116] Stale file handle: '/mnt/fileserver3/homedirs'

Getting a 500/502 error publicly, and getting this error when I try to log in to the console and debug. 

OSError: [Errno 116] Stale file handle: '/mnt/fileserver3/homedirs'

Seems like this is has happened before:

https://www.pythonanywhere.com/forums/topic/31666/

Guessing this is an outage?

Is there some kind of "pythonanywhere status page" where we can see site status and outage status like this?

Beloved premium user rtljobs | 3 posts | Oct. 18, 2023, 1:28 p.m. | permalink

Also getting this type of error in my error log

2023-10-18 00:50:42 Wed Oct 18 00:50:42 2023 - SIGPIPE: writing to a closed pipe/socket/fd (probably the client disconnected) on request /docs/5.1/assets/img/favicons/apple-touch-icon.png (ip 10.0.0.75) !!!
2023-10-18 00:50:42 Wed Oct 18 00:50:42 2023 - uwsgi_response_writev_headers_and_body_do(): Broken pipe [core/writer.c line 306] during GET /docs/5.1/assets/img/favicons/apple-touch-icon.png (10.0.0.75)
2023-10-18 00:50:49 Wed Oct 18 00:50:49 2023 - SIGPIPE: writing to a closed pipe/socket/fd (probably the client disconnected) on request /docs/5.1/assets/img/favicons/apple-touch-icon.png (ip 10.0.0.75) !!!
2023-10-18 00:50:49 Wed Oct 18 00:50:49 2023 - uwsgi_response_writev_headers_and_body_do(): Broken pipe [core/writer.c line 306] during GET /docs/5.1/assets/img/favicons/apple-touch-icon.png (10.0.0.75)
2023-10-18 05:03:52 Wed Oct 18 05:03:52 2023 - SIGPIPE: writing to a closed pipe/socket/fd (probably the client disconnected) on request / (ip 10.0.0.75) !!!
2023-10-18 05:03:52 Wed Oct 18 05:03:52 2023 - uwsgi_response_writev_headers_and_body_do(): Broken pipe [core/writer.c line 306] during GET / (10.0.0.75)
2023-10-18 11:05:11 Wed Oct 18 11:05:11 2023 - SIGPIPE: writing to a closed pipe/socket/fd (probably the client disconnected) on request / (ip 10.0.0.75) !!!
2023-10-18 11:05:11 Wed Oct 18 11:05:11 2023 - uwsgi_response_writev_headers_and_body_do(): Broken pipe [core/writer.c line 306] during GET / (10.0.0.75)
2023-10-18 11:39:13 Wed Oct 18 11:39:13 2023 - SIGPIPE: writing to a closed pipe/socket/fd (probably the client disconnected) on request /blog/interview-russell-merrick-getting-started-with-fpgas/ (ip 10.0.0.75) !!!
2023-10-18 11:39:13 Wed Oct 18 11:39:13 2023 - uwsgi_response_writev_headers_and_body_do(): Broken pipe [core/writer.c line 306] during GET /blog/interview-russell-merrick-getting-started-with-fpgas/ (10.0.0.75)
2023-10-18 11:39:13 Wed Oct 18 11:39:13 2023 - SIGPIPE: writing to a closed pipe/socket/fd (probably the client disconnected) on request /blog/interview-russell-merrick-getting-started-with-fpgas/ (ip 10.0.0.75) !!!
2023-10-18 11:39:13 Wed Oct 18 11:39:13 2023 - uwsgi_response_writev_headers_and_body_do(): Broken pipe [core/writer.c line 306] during HEAD /blog/interview-russell-merrick-getting-started-with-fpgas/ (10.0.0.75)
2023-10-18 12:55:25 Wed Oct 18 12:52:50 2023 - SIGPIPE: writing to a closed pipe/socket/fd (probably the client disconnected) on request /pricing/ (ip 10.0.0.75) !!!
2023-10-18 12:55:26 Wed Oct 18 12:52:50 2023 - uwsgi_response_writev_headers_and_body_do(): Broken pipe [core/writer.c line 306] during GET /pricing/ (10.0.0.75)
2023-10-18 12:55:26 Wed Oct 18 12:55:25 2023 - *** /var/www/www_fpgajobs_com_wsgi.py has been touched... grace them all !!! ***
2023-10-18 12:55:26 ...gracefully killing workers...
2023-10-18 12:55:26 Wed Oct 18 12:55:25 2023 - *** HARAKIRI ON WORKER 1 (pid: 2, try: 1) ***
2023-10-18 12:55:26 Wed Oct 18 12:55:25 2023 - HARAKIRI !!! worker 1 status !!!
2023-10-18 12:55:26 Wed Oct 18 12:55:25 2023 - HARAKIRI [core 0] 10.0.0.75 - GET /blog/interview-russell-merrick-getting-started-with-fpgas/ since 1697633361
2023-10-18 12:55:26 Wed Oct 18 12:55:25 2023 - HARAKIRI !!! end of worker 1 status !!!
2023-10-18 12:55:26 Wed Oct 18 12:55:25 2023 - *** HARAKIRI ON WORKER 3 (pid: 6, try: 1) ***
2023-10-18 12:55:26 Wed Oct 18 12:55:25 2023 - HARAKIRI !!! worker 3 status !!!
2023-10-18 12:55:26 Wed Oct 18 12:55:25 2023 - HARAKIRI [core 0] 10.0.0.75 - GET /blog/interview-russell-merrick-getting-started-with-fpgas/ since 1697633360
2023-10-18 12:55:26 Wed Oct 18 12:55:25 2023 - HARAKIRI !!! end of worker 3 status !!!
2023-10-18 12:55:26 worker 1 buried after 1 seconds
Beloved premium user rtljobs | 3 posts | Oct. 18, 2023, 1:30 p.m. | permalink

We had a server issue, which is not fixed, so everything should be working again.

Staff glenn | 9498 posts | PythonAnywhere staff | Oct. 18, 2023, 3:29 p.m. | permalink

Yes, seems like it is fixed now, thanks.

For future reference, is there a status page for Pythonanywhere in the event of future incidents?

Beloved premium user rtljobs | 3 posts | Oct. 18, 2023, 3:37 p.m. | permalink

We don't have a separate status page -- we try to inform on X (akaTwitter) when there's some unplanned event, and in the worse case scenario when when the system is down, you would see a special page while trying to reach our service.

Staff pafk | 2973 posts | PythonAnywhere staff | Oct. 19, 2023, 7:56 a.m. | permalink