Forums

Problem connecting to desk.com api

Hi,

I am unable to access the desk.com API:

ConnectionError: HTTPSConnectionPool(host='hackerrank.desk.com', port=443): Max retries exceeded with url: /api/v2/cases/40645 (Caused by ProxyError('Cannot connect to proxy.', error('Tunnel connection failed: 403 Forbidden',)))

Looking around, it seems like this is probably caused by desk.com not being whitelisted. Would it be possible to whitelist this site?

Thanks!

OK, I've added *.desk.com to the whitelist, let us know if it works OK?

It did indeed fix it. Thanks Harry!