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ssh: connect to host bitbucket.org port 22: Connection refused

was working but today, I am getting ssh: connect to host bitbucket.org port 22: Connection refused

when I try any remote op with hg. i.e. hg sum --remote, hg pull --up

14:24 ~$ ping -c 5 bitbucket.org
PING bitbucket.org (104.192.143.2) 56(84) bytes of data.
From ip-10-203-221-184.ec2.internal (10.203.221.184) icmp_seq=1 Destination Port Unreachable
From ip-10-203-221-184.ec2.internal (10.203.221.184) icmp_seq=1 Destination Port Unreachable
From ip-10-203-221-184.ec2.internal (10.203.221.184) icmp_seq=1 Destination Port Unreachable
From ip-10-203-221-184.ec2.internal (10.203.221.184) icmp_seq=1 Destination Port Unreachable
From ip-10-203-221-184.ec2.internal (10.203.221.184) icmp_seq=1 Destination Port Unreachable
--- bitbucket.org ping statistics ---
0 packets transmitted, 0 received, +5 errors
deleted-user-23137 | 3 posts | Dec. 28, 2015, 2:25 p.m. | permalink 
14:24 ~$ dig bitbucket.org                                                                                                                              
; <<>> DiG 9.9.5-3ubuntu0.5-Ubuntu <<>> bitbucket.org
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 42455
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;bitbucket.org.                 IN      A
;; ANSWER SECTION:
bitbucket.org.          46      IN      A       104.192.143.2
bitbucket.org.          46      IN      A       104.192.143.3
bitbucket.org.          46      IN      A       104.192.143.1
;; Query time: 1 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Mon Dec 28 14:26:20 UTC 2015
;; MSG SIZE  rcvd: 90
deleted-user-23137 | 3 posts | Dec. 28, 2015, 2:26 p.m. | permalink

That's strange, we've specifically whitelisted the bitbucket IP addresses. Will look into it...

Staff harry | 2710 posts | PythonAnywhere staff | Dec. 29, 2015, 10:34 a.m. | permalink

Is that because he's trying to open an ssh connection, and that's not going through the proxy?

Beloved premium user rcs1000 | 311 posts | Dec. 29, 2015, 11:21 a.m. | permalink

Right, the proxy only applies to HTTP/S connections, but we have a separate system for whitelisting IP addresses, and that should have the bitbucket IPs on it (as well as github, gmail, and a few others) to allow direct socket connections for other protocols...

Staff harry | 2710 posts | PythonAnywhere staff | Dec. 29, 2015, 11:28 a.m. | permalink

OK, I'm not quite sure why those IP addresses weren't on there, but I've added them... Give it a try now?

Staff harry | 2710 posts | PythonAnywhere staff | Dec. 29, 2015, 11:53 a.m. | permalink

Thank you. That did the trick.

Have a Happy New Year.

deleted-user-23137 | 3 posts | Dec. 29, 2015, 5:29 p.m. | permalink

:) you too!

Staff harry | 2710 posts | PythonAnywhere staff | Dec. 29, 2015, 8:19 p.m. | permalink