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Refund

Hello. Can I get a refund? Didnt use hosting anyway

Sure, reply to this to confirm, and we will downgrade you and refund you.

Replying to confrm

okay, have downgraded and refunded you.

Hi...can you please refund the instance amount. It was deducted today only, and I have downgraded my account

I refunded you, it should be processed before 10 working days.

Hello, I upgraded my account last month, and I only wanted to use it for a month. However, this month's payment was made today, and I downgraded my account right away. In this case, can I get a refund?

@KUGLE You have not paid us for the second month, so there is nothing to refund. The invoice was credit noted.

Hello,

My subscription starts on 8th of each month which is today, but I downgraded to the free account. I just realized I got charged for this month. Could you please refund it? Thanks.

Sure, no problem -- it looks like you downgraded just after you were billed, so I've refunded that payment. It should be back in your account within ten working days -- normally much sooner, but it depends on how long your bank takes to process it.

Hi,

Please refund and downgrade

Sure, no problem -- that's done now.

Hello I am in same situation with above. I upgraded my account last month, and I want to downgrade my account this month.... but today it was paid... can i get a refund?

Sure, no problem -- that's done now.

Hi, I downgrade the package. Now I need the refund

@aiv It's done.