Forums

Account Renewal

Hi,

I only have one app running, why $100? My other account is only $50. Is my email being blocked, replies never get to support.

Brian

-----Original Message----- From: Piotr Kaznowski support@pythonanywhere.com Sent: Friday, October 27, 2023 9:26 AM To: brianc@wi.rr.com; jen_htc@yahoo.com Cc: support@pythonanywhere.com Subject: [PythonAnywhere] Your subscription for account BrianC68

Hi,

Thanks for being a PythonAnywhere customer! Your annual subscription for your account "BrianC68" is going to expire on 2023-11-10.

Would you like to renew for another year?

We can offer you the same discount, US$100.00 for the year.

All the best,

Piotr

It is $100 because that is the price of the features that the account currently has. If you would like to downgrade the account, reply to that email letting us know the features that you would like instead.

I would like to renew as is please.

Answer the email, please.

I did but they don't get to you!

Hi Glenn,

I would like to renew it as is.

Thank you,

Brian

From: liveusercare@pythonanywhere.com liveusercare@pythonanywhere.com Sent: Monday, October 30, 2023 1:20 PM To: brianc@wi.rr.com Subject: [PythonAnywhere] Forums: New reply re: "Account Renewal"

Someone has posted an update to a forum topic you're subscribed to, entitled: Account Renewal User glenn wrote: It is $100 because that is the price of the features that the account currently has. If you would like to downgrade the account, reply to that email letting us know the features that you would like instead. Reply via the site. PLUR, The PythonAnywhere Team. PS: You can unsubscribe from future updates on this topic using this unsubscribe link. PythonAnywhere: Develop and host Python from your browser http://www.pythonanywhere.com/

From: brianc@wi.rr.com brianc@wi.rr.com Sent: Monday, October 30, 2023 1:42 PM To: 'liveusercare@pythonanywhere.com' liveusercare@pythonanywhere.com Subject: RE: [PythonAnywhere] Forums: New reply re: "Account Renewal"

Ok. I have sent the payment link via email.