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another sftp/ssh connection timeout question

hello guys I recently (re) upgraded my account but i have timeout problem in ssh /sftp connections. i follow this steps uploadingAndDownloadingFiles but without success :-| My system is Linux Mint Luna.

i tried : ssh -v my-username@ssh.pythonanywhere.com - got a timeout in Filezilla i've same problem - timeout after 20 seconds ...

i read and reread the docs - i did not understand what this mean - " If your .bashrc outputs anything to the console when you connect, the SFTP connection will not work ..." - and how to change this?

Thank you

Sorry guys - just get back to work like a charm. I don't no why. But it's okay again.