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Cant use Spacy after installing it from bash

Im new to this, so bare with me:

I did 'pip install spacy' to install spacy to use in my code, I have also tried 'pip install -U spacy' (CPU version? That is what I was told)

But when attempting to test, I get the error "Something went wrong" on the webpage. And this is in my error logs:

Error running WSGI application ModuleNotFoundError: No module named 'spacy'

I am really new to python in general, so if its a silly mistake, please walk me through how to fix

Install the module into the Python version/virtualenv that you are using to run your code: https://help.pythonanywhere.com/pages/InstallingNewModules/