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Error on site (504-loadbalancer) even though I havent changed any file for months

Hi Team,

I have 2 sites and one of them is not working anymore even though I havent changed anything to the script or dependent files (or any files) for months.

I have tried web app refresh multiple times but I am getting an error

'''Something went wrong :-( Something went wrong while trying to load this site; please try again later.

Debugging tips If this is your site, and you just reloaded it, then the problem might simply be that it hasn't loaded up yet. Try refreshing this page and see if this message disappears.

If you keep getting this message, you should check your site's server and error logs for any messages.

Error code: 504-loadbalancer ''' Can you please help me out?

And there is no server log available

Something at import time (that is an code that is run outside of your view functions) appears to be preventing your web app from being started. Perhaps there is some expensive set up that you have that has begun to take more time. To debug it, I would suggest removing parts of the set up of your web app until your can determine which part is causing the issue.