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Hello everyone,

I have encountered an ongoing issue with my Django website hosted on PythonAnywhere. After loading for some time, I consistently receive an "Error Code: 502 - Backend" message. I have tried refreshing the page, using a different browser, and clearing the cache, but the error persists.

I have taken a few troubleshooting steps on my own, including restarting the web server and checking the error logs. However, the problem still persists. I also tested the website locally, and it works fine on my local development environment, which indicates that the issue might be specific to the PythonAnywhere hosting environment.

Has anyone else experienced this error with their Django website on PythonAnywhere? If so, how did you resolve it? I would greatly appreciate any insights, suggestions, or guidance on how to tackle this problem.

Thank you in advance for your assistance!

What do you see in the logs when it happens?

In the server logs, I see the reply given by the my model, but I do not see any change in error logs

We have a help page about how to debug 502s here: https://help.pythonanywhere.com/pages/502BadGateway/

https://help.pythonanywhere.com/pages/502BadGateway/ I tried this as well, but there is no timeout issue, and I also changed my system image, but the problem persists. please kindly help It needs to be resolved it urgently

Maybe add more logging to your code to make observable what's going on there.