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Can't connect with filezilla

Used data:

enter image description here

Or do I need to upgrade my service?

That's the log:
Status: Connecting to ssh.pythonanywhere.com...
Status: Using username "tommyb1992". 
Status: Connected to ssh.pythonanywhere.com
Error:  FATAL ERROR: Received unexpected end-of-file from SFTP server
Error:  Could not connect to server
Status: Waiting to retry...
Status: Connecting to ssh.pythonanywhere.com...
Response:   fzSftp started, protocol_version=11
Command:    open "tommyb1992@ssh.pythonanywhere.com" 22
Status: Using username "tommyb1992". 
Command:    Pass: **********
Status: Connected to ssh.pythonanywhere.com
Error:  FATAL ERROR: Received unexpected end-of-file from SFTP server
Error:  Could not connect to server

Thank you

update: I upgraded and solved the issue

Yes, Filezilla needs to connect via SSH which is a paid feature.