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Sudden spike in request time-outs

Hello there!

Has anything happened on Jun-17 around 11pm UTC? My app stopped serving most of requests - Cloudflare classifies them as 522 Origin Time-Out.

I have not changed anything in the app code or config.

Could you please investigate? My customers are really angry with this outage and it's slowly killing my business :(

I've shared more info via email, but I noticed forums is monitored on weekends.

We will investigate.

The same thing is happening to my website as well I get too many redirects and 522 errors

Could you send more details to support@pythonanywhere.com?

yes I did send all the details I have. Waiting for the response

We will take a look!

Same issue here. I disabled Cloudflare cache/set to dev mode/, now things work okay.

Hey all, I think I've gotten to the bottom of the problem. Our automated DDOS protection blocked a number of the Cloudflare IPs over the weekend in response to some suspicious traffic. I believe that's why were seeing those intermittent 522s. Now that I've removed those blockers I think you'll all see traffic fall back to normality