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hello accorging help section I adding a new sslp certificate for my domain www.redv6.com

I got the following error msg:

We were unable to create a Let's Encrypt certificate for your domain right now because your domain is not pointed at PythonAnywhere. Please try again once you have your DNS CNAME setup correctly. Your old Let's Encrypt certificate has been removed.

any ideas?

MY CURRENT DNS TABLE is this: A @ 35.173.69.207 5 Minutes EDIT

TXT @ google-site-verification=0bf5tm8O7XlxRC8qQ-7n6U0gkX2LNtKzCIXIVlKlpg4 15 Minutes

TXT @ v=spf1 include:zoho.com ~all 15 Minutes EDIT

MX @ 50 mx3.zoho.com. 15 Minutes EDIT

MX @ 20 mx2.zoho.com. 15 Minutes EDIT

MX @ 10 mx.zoho.com. 15 Minutes

CNAME www webapp-1743080.pythonanywhere.com 5 Minutes

EDIT

my dig results

dig www.redv6.com

; <<>> DiG 9.18.12-0ubuntu0.22.04.1-Ubuntu <<>> www.redv6.com ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 60275 ;; flags: qr rd ad; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0 ;; WARNING: recursion requested but not available

;; QUESTION SECTION: ;www.redv6.com. IN A

;; ANSWER SECTION: www.redv6.com. 0 IN CNAME webapp-1743080.pythonanywhere.com. webapp-1743080.pythonanywhere.com. 0 IN A 35.173.69.207

;; Query time: 209 msec ;; SERVER: 172.29.0.1#53(172.29.0.1) (UDP) ;; WHEN: Thu Jun 22 14:36:39 CST 2023 ;; MSG SIZE rcvd: 140

SOLVED: DELETING THE A RECORD THAT Overrides CNAME record

Glad to hear that, thanks for letting us know!