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Lost access to previous folders/files after upgrading

Not sure if I"m doing something wrong, or need to reconfigure, but just upgraded from the free account to a paid subscription. I had a webapp running in the /home/user/mysite folder structure, but the "mysite" folder doesn't seem to exist anymore and I get a 404 error when I try to click on "recent files" that reference files in that folder.

Any thoughts?

I didn't upgrade my account, but I also just lost all the files that I had here. I was working on them like 5 minutes ago and now they are gone...

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I think there was a brief glitch at around 2pm UTC where some people could not see their files in the "Files" section of the website, but it should all have been fixed very shortly after you posted your message. Can you see them now?

Yeah - I'm back online now. I guess it just happened to coincide with me upgrading my account so I thought I had done something on my side.

Thanks for letting us know!