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Can I get a refund?

I paid 2 days ago for better service, but I realized that is no need. I downgraded my account level to get refund. Could you help me?

deleted-user-6362764 | 1 post | Oct. 26, 2019, 7:50 a.m. | permalink

Sure, we have a 1 month money back guarantee. We have issued the refund and you should see it on your account statements in 5-10 days.

Staff conrad | 4232 posts | PythonAnywhere staff | Oct. 26, 2019, 2:11 p.m. | permalink

I paid just an hours aago for better service, but I realized that is no need. I downgraded my account level to get refund. Could you help me?

deleted-user-13739427 | 1 post | Oct. 13, 2022, 5:58 p.m. | permalink

You cancelled before the payment was taken so there is nothing to refund.

Staff glenn | 9498 posts | PythonAnywhere staff | Oct. 13, 2022, 6:02 p.m. | permalink

Hello team, I just cancelled my plan, can you help me to refund. Thank you so much!

quangnguyen | 1 post | Aug. 4, 2023, 4:13 p.m. | permalink

Ok. I have refunded your payment.

Staff glenn | 9498 posts | PythonAnywhere staff | Aug. 4, 2023, 4:59 p.m. | permalink

Can I get a decent deposit in my account

Elrico | 2 posts | Aug. 6, 2023, 1:30 a.m. | permalink

Can I get a decent deposit in my account

Elrico | 2 posts | Aug. 6, 2023, 1:31 a.m. | permalink

@Elrico could you send an email to support@pythonanywhere.com

Staff sboyd | 279 posts | PythonAnywhere staff | Aug. 6, 2023, 10:13 a.m. | permalink

@Elrico could you send an email to support@pythonanywhere.com

Staff sboyd | 279 posts | PythonAnywhere staff | Aug. 6, 2023, 10:13 a.m. | permalink