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my app stop working, all files gone, support not answer

Hi

My app has been down since 2 hours now and no answer from the support team, I have customers complaining that they can't access my app. What can I do now, no support, is there a phone number or some other method to contact the support team? They keep me blind , no answer nothing ...

We had a problem with one of our servers that should be solved now. That might be related. Sorry for that. Let us know if problems persist for you.

Yes, the problem still persists after 12 hours. What do I have to do to get my app back and running?

Your web app appears to be working.

Yes, now working well. Thank you! Solved!